Case Study: Billy Reid achieves 38% growth without adding staff and 10% lower shipping costs with ShipJunction

How Billy Reid managed 38% growth without needing to hire any additional staff and also reduced their shipping costs by 10% by partnering with ShipJunction

Billy Reid, a fashion retailer with 10 stores and a rapidly growing e-commerce channel (38% growth last year and ~15% international orders), needed to scale fulfillment without adding headcount and to reduce high shipping expenses. To solve this, Billy Reid partnered with ShipJunction and adopted ShipJunction’s Wave Manager and Rate Manager to tackle carrier integrations, complex workflows, and rising shipping costs.

ShipJunction implemented Wave Manager to consolidate and automate pick/pack/ship processes and Rate Manager to provide multi‑carrier rate optimization and automated label generation. The result: a single, simplified fulfillment path (including integrated international handling that saved about five man‑hours per week), elimination of carrier integrations, and shipping‑cost strategies (e.g., optimized carrier/service selection and alternative return labels) that cut overall shipping expenses by 10% and enabled Billy Reid to absorb 38% growth without hiring additional warehouse staff.

Billy Reid

Graham Heard

Director of eCommerce