Case Study: Frankly Fulfillment scales to 65,000 orders per month with ShipHero WMS

Frankly Fulfillment scales to 65,000+ orders per month with ShipHero

Frankly Fulfillment, a fast-growing 3PL, faced significant scaling challenges using spreadsheets and a rigid legacy WMS. Their previous system locked orders on receipt, causing fulfillment errors and a high support burden, and the vendor charged extra for essential features. To overcome these obstacles to growth, they partnered with ShipHero and implemented its Warehouse Management System (WMS).

By switching to ShipHero WMS, Frankly Fulfillment gained an intuitive iPad-based interface and advanced tools like Rate Shop Plus. The results were immediate and substantial: monthly order volume scaled from near zero to over 65,000 orders. Staff training time was reduced to just 30-60 minutes, and clients were empowered with self-service order editing, eliminating the support burden. ShipHero provided the operational visibility and flexibility needed for rapid, efficient growth.

Frankly Fulfillment