Case Study: DFTBA achieves faster, more accurate shipping with ShipHero

DFTBA cuts shipping errors 57% with ShipHero

DFTBA, a retail merchandise eCommerce website, was struggling with their prior shipping solution, ShipStation, as their monthly orders grew to over 56,000. Their processes had become manual and inefficient, creating bottlenecks that prevented timely shipping and caused operational delays. They needed a faster, more reliable system and turned to ShipHero for its shipping and warehouse management software.

By implementing ShipHero, DFTBA streamlined their order fulfillment with features like automation rules and Bulkship. The vendor's support and client success team ensured a smooth onboarding within six weeks. The results were significant, with DFTBA reducing their monthly shipping errors from an average of 86 to 37, a 57% decrease in error rate, while greatly improving operational efficiency and scalability.

DFTBA