Case Study: BURST cuts fully-loaded costs by 35% with ShipHero

BURST cuts fully-loaded costs by 35% with ShipHero

BURST, an affordable subscription oral care company, faced significant challenges scaling their fulfillment operations with their 3PL partners. Their explosive 100% year-over-year growth was hampered by warehouse software that couldn't keep up, causing a lack of order transparency and threatening their ability to provide exceptional customer service. They partnered with their 3PL, Swoop, to find a new Warehouse Management System and selected ShipHero.

The solution was the implementation of ShipHero's WMS, which provided seamless API integration, intuitive picking and packing tools, and critical visibility into order status. This enabled BURST's 3PL to scale efficiently with their growth. The results were substantial, with ShipHero helping BURST cut their fully-loaded costs by over 35% while successfully processing over 100,000 shipments per month.

BURST