Case Study: WrestlingMart achieves 35% faster order processing and 87% fewer mis-shipments with ShipHawk

WrestlingMart - Customer Case Study

WrestlingMart, the world’s largest wrestling specialty store, needed an advanced shipping and fulfillment solution that integrated tightly with NetSuite and simplified warehouse workflows. Their previous non-integrated shipping software caused frequent mis-shipments, incorrect shipping times, and poor rate-shopping, so they selected ShipHawk to eliminate errors and support scalable eCommerce growth.

ShipHawk was implemented to provide seamless NetSuite integration, real-time inventory updates, automated order writes-back, and configurable business rules for carrier and service selection. As a result, WrestlingMart saw a 35% reduction in order processing time, an 87.27% drop in mis-shipments, and a 76.34% decrease in incorrect shipping-time selections, plus easier employee training and a better customer tracking experience.

WrestlingMart

David Applegate

Chief Technology Officer