Case Study: Weisser Distributing achieves faster, more efficient fulfillment and reduced training time with ShipHawk

Weisser Distributing - Customer Case Study

Weisser Distributing, a fast‑growing eCommerce fulfillment and distribution provider supporting marketplaces like Amazon, Walmart, eBay and Shopify, needed to speed fulfillment, cut manual shipping decisions across its 11,000‑SKU catalog, and ensure seamless NetSuite integration across two warehouses. The company’s prior shipping software lacked automated rate shopping and required employees to choose among dozens of carrier/service options, causing high shipping costs and “shipper fatigue.” Weisser turned to ShipHawk, using ShipHawk’s Smart Packing™ and automated rate‑shopping capabilities to address these challenges.

ShipHawk implemented automated rate shopping, customizable shipping rules (for hazmat, oversized, and other special cases), Smart Packing recommendations, and seamless NetSuite communication tied into the warehouse picking system. The result was faster, more consistent fulfillment with reduced average order processing time, lower training time for new hires (targeting ~30 minutes to get new employees to the shipping table), reduced shipping costs and decision fatigue, and reliable multi‑warehouse processes—all delivered through ShipHawk’s platform.

Weisser Distributing

Ann Traphagen

Warehouse Project Manager