Case Study: POLYWOOD scales shipping and automates fulfillment with ShipHawk

Polywood - Customer Case Study

Polywood, a growing outdoor-furniture manufacturer, faced a scaling challenge: rapid growth had turned manual order processing and fragile label/printing workflows into a barrier to throughput, and IT spent excessive time supporting multiple systems. Polywood needed a scalable, API-capable TMS that would integrate with Acumatica and partner closely to automate fulfillment and reduce manual touchpoints — so they selected ShipHawk.

ShipHawk implemented an API-driven shipping solution that enabled batch processing, ready-to-ship modes, and tight Acumatica integration, automating order fulfillment and label generation. As a result, ShipHawk helped Polywood increase throughput while using only about 60% of the shipping processors they previously needed, reduce order processing times, move workers into value-added roles, and gain smarter decision-making from integrated data.

Polywood

Randy Woodcock

ERP Administrator