Case Study: Home Improvement Wholesale Distributor & Manufacturer achieves consolidated shipping, automated packing and direct NetSuite integration with ShipHawk

How this customer was able to consolidate multiple shipping systems into one system that integrates directly into NetSuite without an integration partner

Home Improvement Wholesale Distributor & Manufacturer is a wholesale distributor and manufacturer of patented home maintenance products sold through major home improvement retailers. Using NetSuite as its ERP, the company faced fragmented shipping operations across two warehouses—relying on FedEx Ship Manager, UPS WorldShip, and stamps.com—and needed a single, NetSuite-integrated solution to automate packing decisions and ensure timely, accurate shipments. ShipHawk was selected to address this challenge with its shipping solution for NetSuite, including the Smart Packing™ algorithm.

ShipHawk consolidated the disparate shipping systems onto one platform, implemented standardized shipping rules, and automated packing decisions to select optimal packaging for varied shipment sizes and weights. The result was better alignment and visibility across multiple warehouses, improved productivity and accuracy, and measurable time savings—plus a direct NetSuite connection that avoids the need for an integration partner.