Case Study: Ergomotion achieves 100%+ efficiency gains and 13% lower shipping costs with ShipHawk

How Ergomotion is increasing their efficiency by more than 100% while reducing their average cost per order

Ergomotion, a Santa Barbara maker of adjustable foundations, was constrained by single‑sourcing parcel shipping through UPS and an on‑premise UPS Worldship workflow that limited flexibility, added manual international entry, and capped their ability to lower costs as volumes and customer needs changed. To solve this, Ergomotion turned to ShipHawk and its shipping automation and order‑fulfillment software to gain carrier choice and operational agility.

ShipHawk replaced UPS Worldship, integrated with Ergomotion’s ERP, and automated carrier and service selection to ensure the right carrier for every order. The result: over 100% improvement in order‑processing efficiency (2–3x faster), elimination of manual international entries, the ability to add unlimited service providers with no technical overhead, and an average shipment cost reduction of about 13% thanks to ShipHawk’s automated routing and visibility.

Ergomotion

Kyle Muench

VP of Operations