Case Study: Brinks Home reduces fulfillment time and saves $400K with ShipHawk

Brinks Home saves $400,000 and cuts fulfillment time by 20-30 seconds per order with ShipHawk

Brinks Home, a major smart home security company, faced a significant challenge during its transition to a new Microsoft Dynamics ERP system. The company needed to maintain flawless fulfillment operations for its 500+ daily shipments without any disruption. Their previous shipping platform lacked carrier flexibility and required manual processes for hazardous materials, increasing costs and compliance risks. They turned to vendor ShipHawk and its Advanced Shipping solution to address these issues.

ShipHawk provided a seamless solution that operated across both the old and new ERP systems, ensuring a smooth transition. The implementation reduced fulfillment time by 20-30 seconds per order, saving hundreds of labor hours weekly, and improved inventory accuracy with scan-based workflows. Furthermore, ShipHawk's expanded carrier options and automated hazardous materials management helped Brinks Home save approximately $400,000 in shipping costs within the first eight months.

Brinks Home