Case Study: KAF Home achieves 15% time savings and streamlined multi-channel shipping with ShipHawk

KAF Home - Customer Case Study

KAF Home, a Frankfort, Indiana–based home textiles and kitchenware company selling via eCommerce, drop-ship partnerships with retailers, and wholesale channels, faced growing shipping complexity: hundreds of daily drop-ship orders, channel-specific packing and label rules, and required integrations with NetSuite and SPS Commerce EDI. Their legacy system made label/packing matching slow and hard to train on, creating fulfillment bottlenecks—so KAF Home implemented ShipHawk Shipping to streamline operations.

ShipHawk eliminated the manual label-to-packing-slip process, added Smart Packing cartonization, and provided powerful rules/filters plus seamless NetSuite and SPS Commerce integration and hands-on onboarding. The result for KAF Home was a 15% reduction in time spent on shipping tasks, easier staff training, better shipment visibility and control, and smoother peak-season fulfillment.

KAF Home

Andrew Slagle

Operations Manager