Case Study: Smarte Carte achieves significant shipping cost savings and on-time NetSuite integration with ShipHawk

Smarte Carte - Customer Case Study

Smarte Carte, a global provider of leisure and travel equipment serving thousands of high-traffic venues, faced urgent shipping and tracking challenges as it scaled—overnight or two-day delivery was often required but their prior solution lacked rate shopping and robust tracking. After adopting NetSuite as its ERP, Smarte Carte selected ShipHawk’s advanced shipping solution to address carrier/service selection, real-time tracking, and seamless integration with NetSuite.

ShipHawk’s implementation provided automated rate shopping, real-time NetSuite integration, and end-to-end tracking, enabling Smarte Carte to analyze shipments and choose the most cost-effective overnight or second-day service. The results included significant shipping savings, faster warehouse and support-service coordination (everyone receives tracking numbers), and an on-time ShipHawk integration—one of 15 planned integrations but the only one completed on schedule—backed by responsive customer support.

Smarte Carte

Wiseman Sikakane

Director of Information Technology