Case Study: Swirly Curly achieves 99.9% order accuracy and 50% faster turnaround with Shipfusion

How Swirly Curly Scaled Order Volume While Maintaining 99.9% Accurate Fulfillment

Swirly Curly, a US-based cosmetics company specializing in hair products for women with curly hair, faced unreliable fulfillment from its previous 3PL: missed SLAs, lost inventory, poor communication, unpredictable shipping rates, and slow turnaround times that hindered growth. Seeking a dependable partner, they turned to Shipfusion for ecommerce fulfillment services, dedicated account management, and inventory management technology.

Shipfusion provided scalable fulfillment operations, an on-site dedicated Account Manager, transparent pricing, stronger carrier relationships, and proprietary inventory software to plan replenishment. As a result, Swirly Curly achieved 99.9% accurate and on-time order fulfillment, cut order turnaround by over 50% to two–three days, reduced shipping costs, handled sudden spikes in volume seamlessly, and avoided additional warehouse expansion thanks to Shipfusion.

Swirly Curly

Keziah

CEO and Creative Director