Case Study: Dr. Dobias Natural Healing achieves higher customer satisfaction and revenue with Shipfusion

How Dr. Dobias Natural Healing Increased Customer Satisfaction and Revenue with Shipfusion

Dr. Dobias, a maker of natural healing supplements for dogs, was suffering from lost and damaged orders, slow shipping, poor marketplace inventory tracking, and negative online reviews with their previous fulfillment partner. Seeking temperature-controlled warehousing, better communication, and accurate real-time inventory, Dr. Dobias engaged Shipfusion for ecommerce fulfillment, inventory management, and software integration.

Shipfusion provided temperature-controlled storage, custom integrated software, streamlined picking/packing, and dedicated account support, which eliminated lost shipments and reduced damage. As a result, orders moved faster, marketplace inventory stayed up to date, customer experience and reviews improved to 4.9/5, sales increased, and Dr. Dobias began expanding to additional warehouses with Shipfusion’s support.

Dr. Dobias

Peter Dobias

Founder