Case Study: A.O. Smith boosts shipping efficiency with ShipERP

A ShipERP Case Study

Preview of the A.O. Smith Case Study

A.O. Smith - Customer Case Study

A. O. Smith, a leading manufacturer of water heaters and boilers, faced challenges with visibility and efficiency across its global supply chain operations. To streamline its processes and increase transparency, the company sought an automated shipping solution and partnered with ShipERP to implement its SAP-integrated shipping software.

ShipERP provided an out-of-the-box solution that automated freight audits and enabled shipment tracking within SAP. This implementation resulted in a significant reduction in labor, including a 25% decrease in packing labor at the first location and a 50% headcount reduction after consolidating two shipping locations into one. The company also increased its daily shipment volume to 2,000 for its Aquasana division while decreasing process duration and overhead costs.


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