Case Study: Sellbrite scales shipping operations and boosts conversions with ShipEngine

Sellbrite - Customer Case Study

Sellbrite, a cloud-based channel management platform for e-commerce merchants, faced a challenge with scaling its shipping solution. Their existing label purchasing feature was too basic, lacking access to a sufficient number of carriers and advanced features needed to support their growing user base, which was making 15,000 monthly shipments. To help their most successful customers scale, they needed a more robust shipping API integration, which led them to vendor ShipEngine.

By integrating ShipEngine's APIs, Sellbrite gained access to a wide range of carriers and advanced shipping features. The solution was implemented with limited disruption and development costs. The results were significant: Sellbrite saw a 20% growth in labels printed, fewer API calls, and an increase in customer conversions. The integration also provided their users with benefits like discounted USPS shipping rates and global address validation, enhancing the overall customer experience.

Sellbrite

Brian Nolan

Co-founder & CEO