Case Study: Zeppe's Pizzeria boosts revenue and Google reviews with Shipday

How Zeppe's Pizzeria Went from 4.2 to 4.7 stars on Google with Shipday

Zeppe's Pizzeria, a pizzeria in Cleveland, OH, was struggling with inefficient in-house delivery that was difficult to scale. Their challenges included complex logistics, lengthy driver hiring and training, and a slow system for collecting and responding to customer feedback, which limited their growth potential.

By implementing Shipday's delivery management platform, Zeppe's integrated with third-party drivers from services like DoorDash and Uber, eliminating the need to hire in-house. The solution provided a live customer rating system for immediate feedback and automated the collection of public reviews. With Shipday, Zeppe's achieved a 40% revenue increase, doubled its overall revenue, and saw its Google review rating jump from 4.2 to 4.7 stars.

Zeppe's

Mike Ficzner

Zeppe's