Case Study: Pizza Guys improves on-time delivery with Shipday

How 80+ Location Pizza Guys Improved Delivery Operations with Shipday

Pizza Guys, a multi-state pizza franchise with over 80 locations, needed to improve its delivery operations. Their previous system lacked real-time customer tracking, proof of delivery, and data to monitor driver performance, which led to delays and customer dissatisfaction. To address these challenges, Pizza Guys partnered with Shipday to implement its delivery management platform.

The solution from Shipday provided real-time driver tracking, automated order syncing from the POS, and proof-of-delivery photos. This implementation resulted in a significant increase in on-time delivery rates, jumping from 90-92% to over 98% at initial locations. The enhanced transparency reduced customer disputes and provided franchise owners with data-driven insights, leading to plans for expanding Shipday across all franchises.

Pizza Guys

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Pizza Guys