Case Study: Munchkin reduces retail chargebacks with ShipConsole

Munchkin minimizes retail chargebacks with ShipConsole

Munchkin, an infant and toddler product manufacturer, needed to reduce costly retailer chargebacks and improve shipping compliance. Their challenge was a lack of a unified system for parcel and LTL shipping and a centralized document repository. They turned to ShipConsole for a solution.

ShipConsole provided a single shipping interface and document repository, integrating tightly with Munchkin's Oracle E-Business Suite and ecommerce applications via a mobile app. This improved warehouse operations and process control. As a result, Munchkin is successfully minimizing chargebacks from its large retail partners using ShipConsole.

Munchkin