Case Study: BRUCE BOLT scales DTC and B2B fulfillment with ShipBob

Why BRUCE BOLT Switched Fulfillment Providers to ShipBob for DTC & B2B Retail Growth

BRUCE BOLT, the baseball and softball gear brand, needed a fulfillment partner that could keep up with rapid DTC and B2B growth. After outgrowing a small regional 3PL and facing service disruptions, the small internal team wanted scalable support, white-glove service, and an EDI-compliant solution for retail expansion. ShipBob was selected to handle fulfillment as the company prepared for continued year-over-year growth and a larger catalog.

With ShipBob, BRUCE BOLT streamlined DTC and B2B fulfillment, gained better visibility and support, and freed up the finance and ops team to focus on strategic initiatives instead of warehouse management. ShipBob helped BRUCE BOLT process about 25,000 shipments per month, support distribution to nearly 150 retail stores, and improve B2B turnaround time to about 4 days. The company also said ShipBob’s technology, SLAs, and EDI capabilities were instrumental in scaling its retail relationship with Dick’s Sporting Goods.

Bruce Bolt

Courtney Trevino

VP of Finance & Ops