ShipBob
94 Case Studies
A ShipBob Case Study
PiperWai, the creators of the first activated‑charcoal cream deodorant, faced a sudden 6,000% revenue spike after their Shark Tank appearance and struggled to scale production, inventory tracking, and fulfillment. Their local 3PL relied on manual processes and couldn’t handle increased direct‑to‑consumer and wholesale volume, so PiperWai selected ShipBob to provide a more advanced fulfillment partner and technology stack.
ShipBob implemented its fulfillment services and integrated fulfillment software (syncing with PiperWai’s Shopify Plus store) and assigned a dedicated account manager to oversee packing, custom packaging coordination, and multi‑channel order flow. With ShipBob, PiperWai moved from manual warehousing to scalable, accurate fulfillment—enabling sustained rapid growth, broader U.S. distribution, new retail opportunities, and expansion into Australia while forecasting further growth in Canada.
Sarah Ribner
Co-Founder