Case Study: Hairburst reduces fulfillment time and saves 12% with ShipBob

Order Fulfillment Time by 82% and Saved 12% by Partnering with ShipBob

Hairburst, a UK-based science-backed hair care and supplement brand, needed a better way to manage fulfillment after Brexit left them working with multiple 3PLs across the UK and Europe. The company was struggling with inconsistent service levels, difficult provider management, and fulfillment that couldn’t keep pace with growing DTC, marketplace, and B2B demand.

By partnering with ShipBob for global fulfillment, shipping, inventory management, kitting, and B2B order processing, Hairburst standardized operations across regions and improved visibility through ShipBob’s tech and integrations. ShipBob helped Hairburst cut European fulfillment costs by 12% and reduce B2B order fulfillment time by 82%, shrinking turnaround from two weeks to just 2.5 days while supporting 50+ international retailers.

Hairburst

Callum Jones

Director of Operations & Marketplace, and Rachel Hicks, Operations Manager