ShipBob
94 Case Studies
A ShipBob Case Study
Touchland, a beauty-focused hand sanitizer brand known for its PowerMist, on-the-go products and smart KUB dispensers, faced an unprecedented surge in demand during the COVID-19 pandemic—more than 34,000 people waitlisted, up to 700 orders per day, and 10,000 large KUB dispensers sold in a few months. To fulfill flammable liquid shipments safely and maintain fast delivery, Touchland relied on ShipBob’s fulfillment services and logistics software, a partnership that began in 2018.
ShipBob scaled rapidly with Touchland by leveraging fast pick, pack, and ship operations and multiple U.S. fulfillment centers to enable 2–3 day ground delivery for flammable goods, helping Touchland handle a ~1,200% short-term growth spike and daily order surges. ShipBob’s network and software also provided visibility into shipping costs and route optimization, making the fulfillment process more efficient and allowing Touchland to meet wholesale and consumer demand during the pandemic.
Andrea Lisbona
Founder & CEO