ShipBob
94 Case Studies
A ShipBob Case Study
RIFRUF, a dog shoe and accessory brand based in Queens, New York, grew quickly after launching in 2021, but its original 3PL created fulfillment headaches. The team dealt with hidden fees, high loss rates, and slow customer service, and needed a more reliable fulfillment partner to support its expanding ecommerce business.
By switching to ShipBob for fulfillment, RIFRUF gained transparent pricing, better inventory visibility, faster support, and a more strategic multi-warehouse setup with inventory in New Jersey and Nevada. ShipBob helped RIFRUF speed up shipping by 38.5%, reduce delivery times from 5–8 days to 3–5 days for free shipping orders, and improve conversion rates thanks to faster shipping options at checkout.
Peter Liu
Co-Founder