Case Study: Prymal scales in-house fulfillment with ShipBob WMS

How Prymal Tapped Into ShipBob’s Merchant Plus Platform to Bring Fulfillment In-House

Prymal, a Austin-based health food brand known for its sugar-free, non-dairy coffee creamers, had grown rapidly with ShipBob and wanted to bring fulfillment in-house as part of its next phase of growth. The company needed more control over inventory, production, and order fulfillment while still maintaining the software and shipping capabilities it had come to rely on from ShipBob.

ShipBob provided Prymal with its warehouse management system (WMS) and merchant application, allowing Prymal to turn its Austin facility into a connected fulfillment hub. With ShipBob’s implementation support and training, Prymal’s team was fully operational independently within 4 weeks, reduced fulfillment friction, improved real-time inventory visibility, and saved 10% while continuing to scale its business.

Prymal

Courtney Lee

CEO and Founder