Case Study: Pit Viper achieves 99.7% order accuracy with ShipBob

How Pit Viper Increased Order Accuracy from 92% to 99.7% with ShipBob’s WMS

Pit Viper, the bold sunglasses brand, had outgrown its manual label-generation setup as order volume surged and the team expanded to about 20 fulfillment employees. The company needed a way to improve in-house warehouse efficiency, reduce shipping deadlines pressure, and support international fulfillment without overloading its Utah operation.

ShipBob provided Pit Viper with a hybrid fulfillment solution: ShipBob’s WMS for its self-fulfillment warehouse, plus outsourced fulfillment through ShipBob centers in Canada and Australia. With ShipBob, Pit Viper raised order accuracy from 92% to 99.7%, eliminating more than 2,100 mispicks per year, cutting labor and inventory losses, and speeding delivery for international customers.

Pit Viper

Jourdan Davis

Operations Manager