ShipBob
94 Case Studies
A ShipBob Case Study
Our Place, the modern kitchenware and cookware brand behind the viral Always Pan, needed a fulfillment partner that could help a lean operations team manage rapid growth, global demand, and increasingly complex DTC and B2B shipping requirements. With millions of customers and a small internal team, the company was looking for a scalable way to improve delivery speed, reduce shipping costs, and maintain a premium unboxing experience.
Using ShipBob Plus, Our Place distributed inventory across ShipBob’s fulfillment network, connected its systems through ShipBob’s technology, and centralized DTC and wholesale fulfillment in one partner. The result was $1.5 million in outbound freight savings, delivery times cut from 5–6 days to 2.5 days, and stronger holiday revenue capture thanks to later Christmas shipping cutoffs. ShipBob also helped Our Place achieve transparent billing, support custom packaging and sustainability requirements, and scale internationally in Canada and Australia.
Ali Shahid
Chief Operating Officer