ShipBob
94 Case Studies
A ShipBob Case Study
MANSSION, a direct-to-consumer jewelry brand, faced persistent fulfillment problems with its original 3PL—high per-pick fees, frequent errors, and delays of up to 20 days—during a crucial growth period and the pandemic holidays. To solve these operational headaches and scale reliably, MANSSION switched fulfillment partners to ShipBob, adopting ShipBob’s tech-enabled fulfillment services and integrations with their ecommerce stack.
ShipBob implemented a simpler pricing model (bundled picks), same-day fulfillment for orders imported before noon, streamlined returns and bundling features, and tight integrations with Shopify, Klaviyo, Loop Returns and other tools. As a result, MANSSION consolidated logistics costs, improved holiday performance, and achieved dramatic growth—1,000% year-over-year and over $1 million in sales in its first full year—outcomes the team attributes to partnering with ShipBob.
Torii Rowe
COO & Co-Founder