Case Study: Dossier achieves 100,000+ orders and scalable fulfillment with ShipBob

How Dossier Scaled from 0 to Over 100,000 Orders With ShipBob

Dossier, a NYC-based luxury perfume brand founded in 2018 that sells vegan, clean fragrances starting at $29, needed to move from founder-led, manual shipping to a scalable fulfillment solution as demand exploded after launching its ecommerce store in 2019. To solve this, Dossier partnered with ShipBob for ecommerce fulfillment and logistics, seeking easy pricing, reliable operations, and better inventory and order visibility.

ShipBob provided scalable 3PL fulfillment, an intuitive dashboard for tracking orders and inventory, analytics exports, streamlined warehouse receiving (WROs), and a dedicated account manager, enabling quick issue resolution and operational consistency. As a result — with ShipBob handling fulfillment — Dossier shipped 100,000+ orders in 2020, processed peak volumes (BFCM surpassed their first-month sales), saved significant time, and positioned the brand to double–triple sales in 2021.

Dossier

Sergio Tache

Chief Executive Officer