Case Study: Cargo Brokers improves invoice processing efficiency with Shipamax

Cargo Brokers improves invoice data entry efficiency with Shipamax

Cargo Brokers, an international freight forwarder and customs broker based in Atlanta, was struggling to keep up with a sharp rise in vendor invoice volume. The family-run business was processing invoices manually with a small finance team, which created strain on operations and pulled agents away from customer-focused work. Cargo Brokers turned to Shipamax to help automate AP invoice data processing in CargoWise.

With Shipamax, Cargo Brokers streamlined invoice data entry and used the Exceptions Manager to handle discrepancies more efficiently in one platform. The result was significant time and cost savings, with 97% of agents’ time saved per week and implementation completed in just 6–8 hours including testing and CargoWise integration. Within weeks of going live, Cargo Brokers was processing 20% more invoices and had reduced the need for additional finance staff.

Cargo Brokers

Nicole Stenmetz

Chief Operating Officer