Case Study: Milton improves records management and speeds up file access with Shinydocs Pro

Milton cleans 4 million files with Shinydocs Pro

The customer, Milton, a fast-growing municipality in Canada, needed to improve staff efficiency and meet records management legislation without a disruptive system migration. They partnered with vendor Shinydocs to better organize and safeguard their content using Shinydocs Pro and Enterprise Search (DocuSearch).

The solution from Shinydocs involved classifying and preparing over 4 million files without moving them. This streamlined records management, uncovered 1 million duplicate files for deletion, and gave staff instant access to information. The results included reduced compliance risk, significant time savings for staff, and the delivery of better service to citizens.

Milton