Case Study: Dunedin City Council achieves 6,500 productivity hours saved with Shinydocs

How Dunedin City Council Saved 6,500 Productivity Hours Per Week and Reduced Storage Costs by 35%

Dunedin City Council (DCC) needed a way to make unstructured data easier to search while maintaining strict compliance and avoiding disruption to employees’ day-to-day work. To address this, DCC worked with Shinydocs and its Search solution to improve access to information across systems.

With Shinydocs, DCC created a new way of working that let users instantly find information, improved onboarding and compliance, and reduced storage costs by 35%. The project also delivered measurable impact, including $90K in annual savings, 6,500 productivity hours saved per week, and the removal of 1.7 million duplicate files.

Dunedin City Council

Graeme Riley

CIO