Case Study: Matalan achieves faster screening and reduced time-to-hire with Shine Interview

Matalan - Customer Case Study

Matalan, a British fashion and homeware retailer with 227 UK stores, faced a high‑volume recruitment challenge for head office roles (buying, merchandising, design, marketing, finance) and wanted to speed up screening, reduce time spent reviewing CVs and screening calls, and boost candidate engagement. To address this they selected Shine Interview’s pre‑recorded video interviewing platform to replace time‑consuming telephone screens and to improve the efficiency and consistency of early screening.

Using Shine Interview’s video interview and candidate testing features (plus reliable invite delivery), Matalan replaced telephone screening with pre‑recorded video interviews, enabling hiring teams to review more candidates faster and focus on the best fits. The result was reduced time to hire, less time wasted on face‑to‑face interviews, higher video interview completion and assessment‑centre attendance, improved conversion rates and clearer hiring‑manager collaboration — benefits Matalan attributes directly to Shine Interview.

Matalan

Melissa Parlour

Senior Recruitment Advisor