Case Study: Tim Hortons revitalizes urban stores and enhances customer experience with Shikatani Lacroix Design

Tim Hortons revamps urban stores with Shikatani Lacroix Design, rolling out across Toronto by end of 2014

Tim Horton's, a major Canadian coffee chain, sought to revitalize its urban locations to improve the customer experience and better fit into a modern city landscape. To address this challenge, they partnered with the vendor Shikatani Lacroix Design for retail design and environmental graphic design services.

Shikatani Lacroix Design implemented an innovative "Home Away from Home" concept, creating differentiated spaces within the stores for both quick meals and socializing. This solution was rolled out across multiple downtown Toronto locations by the end of 2014, successfully providing a modernized urban store format for the iconic brand.

Tim Horton's