Case Study: Zoku scales hybrid hospitality with Shiji Infrasys POS

Zoku manages 4 properties and 600 rooms with Shiji Group

Zoku, a Dutch hybrid hospitality brand, faced a technology infrastructure challenge that limited its growth. Their innovative model of selling time and space, not just hotel rooms, required a modern, integrated point-of-sale system to support operations across multiple countries. They partnered with Shiji Group, implementing its Infrasys POS solution to replace a fragmented system.

Shiji provided a tailored onboarding process and integrated Infrasys POS with Zoku's property management system. This gave Zoku's teams real-time data and reporting capabilities to optimize revenue across their coworking and social spaces. The solution supported Zoku's international scalability and enabled precise performance tracking, directly contributing to their hybrid hospitality business model's success.

Zoku