Case Study: The Belfry Hotel & Resort streamlines payments and improves guest experience with Shiji Stellaris Digital Payby

The Belfry Hotel & Resort speeds bookings by 30 seconds with Shiji Group

The Belfry Hotel & Resort, a 468-room luxury resort, needed to modernize its payment workflows to enhance guest experience and staff efficiency. Their manual processes across multiple systems were causing delays and errors. They partnered with Shiji to implement the Stellaris Digital Payby solution integrated with the Daylight PMS.

Shiji implemented its Stellaris Digital Payby system to create a secure, integrated digital payment process directly within the resort's property management system. This solution automated reconciliation, reduced manual card handling, and provided guests with secure payment links. The results included significantly reduced manual processing time, bookings that were on average 30 seconds faster, full payment compliance, and a more seamless experience for both staff and guests.

The Belfry Hotel & Resort