Case Study: Sunway Hotels & Resorts streamlines F&B operations with Shiji Infrasys Cloud

Sunway Hotels & Resorts streamlines operations across 11 properties with Shiji Group

Sunway Hotels & Resorts, a Southeast Asian hotel group, faced the challenge of replacing its legacy point-of-sale (POS) system with a more capable and unified platform. Their previous system had functional limits and the provider was unwilling to offer a complete solution, prompting the search for a single technology partner. Sunway selected Shiji Group and implemented its Infrasys POS solution.

Shiji provided an all-in-one platform and acted as a strategic partner, offering strong local support and a holistic approach. The implementation was successful, leading to fewer user complaints and far greater operational efficiency. The partnership with Shiji has empowered Sunway to stay innovative and competitive, providing them with a platform for future growth.

Sunway Hotels & Resorts