Case Study: Sudima Hotels achieves sustainable, efficient hospitality operations with Shiji Group

Sudima Hotels saves 5–7 minutes per order with Shiji

Sudima Hotels, a New Zealand-based hotel chain focused on sustainability, faced challenges modernizing its legacy technology infrastructure to meet modern guest and staff expectations for speed and efficiency. To scale their operations, they sought a cloud-based, hardware-agnostic technology partner and selected Shiji Group's Infrasys Cloud POS and ReviewPro solutions.

By implementing Shiji's technology, Sudima Hotels achieved significant improvements in operational efficiency and guest satisfaction. The solution saved an estimated 5-7 minutes per order, reduced errors, lowered staff stress, and provided valuable guest data insights. Additionally, Shiji's platform enabled the hotel to become paperless, supporting its core sustainability goals by eliminating the need for paper docket booklets.

Sudima Hotels