Shiji Group
59 Case Studies
Case Study: Hotel Corallo Sorrento boosts ADR by 20% with Shiji Group's ReviewPro ORM tools
A Shiji Group Case Study
Hotel Corallo Sorrento boosts ADR by 20% with Shiji Group
Hotel Corallo Sorrento, a luxury hotel in Italy, aimed to enhance its online reputation and increase its Average Daily Rate (ADR). To address this challenge, the hotel partnered with Shiji Group and implemented ReviewPro's Online Reputation Management (ORM) tool to monitor and improve guest satisfaction.
By using Shiji's ReviewPro ORM and guest satisfaction surveys, the hotel gathered real-time feedback and actively addressed guest concerns. This strategy led to a significant improvement in its Global Review Index™ over several years. As a direct result of this enhanced online reputation, Hotel Corallo Sorrento successfully increased its ADR by 20%.
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