Case Study: Bluesun Hotels & Resorts saves time and boosts guest satisfaction with Shiji Infrasys POS

Bluesun Hotels & Resorts streamlines 80+ F&B outlets with Shiji Infrasys in 1 week

Bluesun Hotels & Resorts, a leading hotel group with 13 properties along Croatia's Adriatic coast, faced a significant challenge in managing its more than 80 diverse food and beverage outlets. Their legacy point-of-sale (POS) system was not user-friendly, inflexible, and time-consuming, preventing efficient operations and limiting their ability to meet rapidly changing guest expectations. To address this, Bluesun partnered with vendor Shiji Group to implement its Infrasys cloud POS solution.

The implementation of Shiji's Infrasys POS was swift and smooth, completed with the support of Shiji's consultants. The modern, user-friendly system drastically reduced the time required for tasks like processing orders and adjusting prices, leading to faster guest service and significant operational time savings. The measurable impact for Bluesun included reduced wait times for guests, empowered staff, and the ability to quickly adapt to economic changes like inflation and currency conversion. Shiji's solution enabled Bluesun teams to spend less time on technology and more time ensuring a great guest experience.

Bluesun Hotels & Resorts