Case Study: Swedish Covenant Health achieves 75% reduction in agency nurse costs and $1.4M+ savings with ShiftWizard

Swedish Covenant saved $1.4 Million in agency nurse costs in just a year by implementing a non-monetary incentive program through ShiftWizard

Swedish Covenant Health, a Chicago-based non-profit health system with 23 locations and ANCC Magnet designation, was facing rapidly rising premium labor costs driven largely by heavy reliance on agency nurses and time-consuming, paper-based scheduling processes. To reduce agency usage and digitize internal workflows, Swedish Covenant selected ShiftWizard’s integrated scheduling, communication, and incentive management platform.

ShiftWizard partnered with Swedish Covenant to launch “Work Perks,” a non-monetary points-and-rewards program built into the ShiftWizard system that highlights open shifts, automates point tracking, and lets staff redeem rewards from a catalog. The initiative cut agency costs by more than 75% in the first year—saving over $1.4 million—and reached an 85% reduction year-to-date, while also speeding scheduling, boosting employee satisfaction, and improving team cohesion.

Swedish Covenant Health

Kathy Donofrio

Vice President, Nursing and Chief Nursing Officer