Case Study: Tommy Bahama achieves 30% management time savings per shift with ShiftForce's ShiftNote

Tommy Bahama - Customer Case Study

Tommy Bahama Retail, a Seattle‑based retailer of high‑end resort wear with 173 locations, needed a more reliable way for store managers and the home office to share operational information. Inconsistent and slow communication across stores hindered day‑to‑day management.

Since 2009 they adopted ShiftNote’s communication software and manager’s logbook to centralize updates and handoffs; information now flows more quickly and effectively, and managers report a 30% average reduction in time spent per shift on management‑related tasks.

Tommy Bahama