Case Study: Dolphin Bay Resort & Spa achieves 20% management time savings per shift with ShiftForce

Dolphin Bay Resort & Spa - Customer Case Study

Dolphin Bay Resort & Spa is a hotel with restaurant and spa operations in Pismo Beach, CA, employing 100+ staff. The property struggled to keep managers and departments connected when face‑to‑face meetings weren’t practical and previously had no management tools.

They adopted ShiftNote’s online manager logbook and have used it for eight years to keep departments in sync. The tool improved manager–staff communication and saves about 20% of management‑related time per shift.

Dolphin Bay Resort & Spa