Case Study: Bobby Byrne’s Pub achieves streamlined operations across 5 locations with ShiftForce

Bobby Byrne’s Pub - Customer Case Study

Bobby Byrne’s Pub is a long-standing, art-driven neighborhood pub founded in 1973 in Sandwich, MA, known for its Celtic Knot theme and focus on creating a memorable, soulful experience. As the business grew to five locations, the team faced the day-to-day challenge of coordinating staff, schedules and communication across multiple sites while maintaining the pub’s distinctive culture and service.

The solution was adopting ShiftNote in April 2011 to centralize scheduling and shift communication. According to the owner, ShiftNote has been transformative—“the best thing we've done in 41 years”—helping streamline operations, improve staff coordination, and sustain consistent service across all locations.

Bobby Byrne’s Pub

Bobby Byrne

Bobby Byrne’s Pub