Case Study: Mighty Mentors reduces admin stress and saves time with ShiftCare

How ShiftCare helped build a mighty NDIS business

Mighty Mentors, an NDIS support provider, faced significant administrative challenges as their business rapidly grew. The manual process of creating timesheets and rosters was extremely time-consuming, and an initial software solution failed to fully automate their invoicing and payroll. This inefficiency, particularly around tracking staff kilometers, was causing founder Alana to spend a full day each week on admin tasks, creating stress and hindering further growth. They turned to ShiftCare for a more efficient system.

By implementing ShiftCare, Mighty Mentors automated its key processes. The solution provided an integrated app for staff to log kilometers and case notes, a streamlined scheduler, and seamless integration with Xero. This reduced administrative work from one day per week to just one hour, significantly lowering stress and freeing up time to focus on client service. Staff also provided positive feedback on the easy-to-use ShiftCare app. The vendor's responsive customer support and helpful training resources ensured a smooth transition and effective use of the platform.

Mighty Mentors

Alana Campbell

Mighty Mentors