Case Study: CORE-Ability streamlines NDIS admin and supports growth with ShiftCare

How ShiftCare helped Andrew grow a flourishing disability support business

CORE-Ability, an NDIS support business, faced significant administrative challenges as it grew. The manual process of managing rosters, invoicing, and client documentation using spreadsheets and a reconfigured accounting system became too convoluted and time-consuming, hindering further growth. This led its founder, Andrew Vardis, to seek a more streamlined solution, ultimately discovering ShiftCare's rostering and practice management software.

By implementing ShiftCare, CORE-ability automated its key administrative processes. The vendor's software streamlined rostering, which then automatically generated client invoicing and employee wage reports. This cut the time spent on invoicing for 65 clients from a full day to just 30 minutes per week. The cloud-based platform and accompanying app also enhanced communication, saved time on staff coordination, and improved documentation tracking. The measurable impact of this efficiency allowed the business to focus on growth, expanding from 5 to 65 clients.

CORE-Ability

Andrew Vardis

CORE-Ability