Case Study: The Hub achieves streamlined NDIS compliance and automation with ShiftCare

How Peter Bartlett Automates his Allied Health Business Operations

The Hub, an allied health group practice, faced significant operational challenges managing its NDIS-registered services with inefficient, manual processes reliant on error-prone spreadsheets. Their initial search for new software was stalled by high costs until they found ShiftCare, which offered a more affordable and capable solution for their administrative and compliance needs.

By implementing ShiftCare's software, the practice automated its document management and reporting. This provided crucial alerts for expiring NDIS plans and delivered robust financial analytics, significantly reducing manual labor. ShiftCare's automation replaced a full-time staff member's daily receivables task with a process that takes just ten minutes, leading to substantial long-term labor cost savings and allowing management to focus on broader business goals.

The Hub

Peter Bartlett

NDIS Manager