Case Study: Next Wave streamlines NDIS operations and saves time with ShiftCare

How Clover Laurier Finds Work-Life Balance – And Doing It In PJs

Next Wave, an NDIS support coordination and recovery coaching start-up, sought a comprehensive yet simple-to-use business management system. The founders, including Clover Laurier, wanted to focus on client care rather than complex administration and needed an affordable solution that was easy for their team to learn and use without constant troubleshooting. They turned to the vendor ShiftCare for its software platform.

By implementing ShiftCare, Next Wave streamlined its entire operation, using it for scheduling, billing, invoicing, case notes, and compliance. The team found the system easy to adopt and enjoyed features like the in-app chat support. ShiftCare delivered significant time savings, with Clover Laurier stating it "definitely saved 100% of my time" by centralizing documents and eliminating paper-based processes. This efficiency allowed the small start-up to run effectively from its inception.

Next Wave

Clover Laurier

Owner Manager