Case Study: Seattle International Film Festival (SIFF) achieves 24/7 online scheduling of 4,500+ positions with Shiftboard

Using Shiftboard, SIFF successfully schedules 4,500 postions with 24-hour online scheduling

The Seattle International Film Festival (SIFF) is a leading 501(c)(3) arts organization and one of North America’s top film festivals, running a 25-day program with 400+ films, hundreds of screening events across a dozen venues, and more than 700 volunteers each year. SIFF faces a steep seasonal ramp-up—bringing many new volunteers on board quickly and reliably filling more than 4,500 positions (ushers, box office, theater ops, special events, etc.) across multiple venues—so it needed an intuitive, low-training online scheduling and communication solution.

Shiftboard’s cloud-based scheduling gave SIFF 24/7 web access to registrations, color-coded schedules, sign-in sheets, email reminders, and robust reporting, while empowering team managers to schedule their own members. The result: SIFF easily schedules thousands of shifts with minimal training, improved communication and coverage tracking, and a simpler, more efficient volunteer program that reliably fills 4,500+ positions each season.

Seattle International Film Festival (SIFF)

Monica Hinckley

Volunteer Coordinator