Case Study: The University of California Berkeley's Athletic Department achieves scheduling of 2,000+ event staff shifts and saves time with Shiftboard

Using Shiftboard, California Athletics schedules 2,000+ event staff shifts with student workers

UC Berkeley Athletics’ ticket office struggled to staff 15–25 monthly events and a phone sales center—filling 2,000+ shifts a year from 500+ student workers—using manual spreadsheets and a signup board. Constantly changing student availability, a 20-hour-per-week cap, and last-minute event changes made scheduling error-prone and time-consuming.

By adopting Shiftboard, the office put scheduling in students’ hands: students self-select and cancel shifts, managers track hours in real time, and automated reminders and mass broadcasts handle last‑minute changes. The change eliminated the spreadsheet hassle, saved staff time, improved communication, boosted student satisfaction, and required no training to implement.

The University of California Berkeley's Athletic Department

Stephanie White

Assistant Ticket Manager